Misinformation and Disinformation in the Insurance Industry
The digital age has also given rise to a significant challenge: the proliferation of misinformation and disinformation. This phenomenon, characterized by the intentional dissemination of false or misleading information, poses a substantial threat to various industries, including the insurance sector.
This paper dives into the drivers of misinformation and disinformation, explores the potential impacts on the insurance industry, and outlines several mitigation strategies that may help address this emerging risk.
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Author
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Aaron Haun
Enterprise Risk Management Specialist & Agency Manager • Corporate Services